Terms and Conditions
Last updated: 9 October 2026 (from the cycle close on 1 November 2026, only ACTIVE Associates earn monthly income and count towards others’ income, clauses 6.1–6.4; PRO at R99 a month, free Business Page, GRACE down to −R99.00, clauses 6.5, 6.7 and 6.8)
Welcome to ONEfourMe. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing and using our services, you agree to these terms. If you do not agree, you should stop using the service immediately.
1. Introduction
Welcome to ONEfourMe. These Terms and Conditions outline the rules and regulations for the use of our services, including our website, the ONEfourMe Personal BIO page, and participation in our network marketing program. By accessing and using our services, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, you should not continue using our services.
2. Definitions
- “We,” “Us,” or “Our” refers to ONEfourMe.
- “You” or “Your” refers to the individual using our services or enrolling as an Associate.
- “Associate” refers to individuals who have joined the ONEfourMe network marketing program.
- “Compensation Plan” refers to the structured plan outlining how Associates can earn commissions and bonuses through their network.
- “Personal BIO page” refers to the online profile offered by ONEfourMe, with standard and paid (PRO) versions available.
3. Eligibility
To become an Associate of ONEfourMe, you must meet the following criteria:
- Be at least 18 years of age.
- Reside in a jurisdiction that permits participation in network marketing programs.
- Be legally capable of entering into binding agreements under South African law.
4. Membership and Enrollment
To become an Associate, you are required to complete the online registration process. Enrollment grants you access to ONEfourMe’s Personal BIO page with limited functionality. Upgrading to the PRO account unlocks the full dashboard, all features, access to the Compensation Plan, and the ability to build your own network.
5. Associate Obligations
As an Associate of ONEfourMe, you agree to:
- Conduct business ethically and in compliance with applicable laws, including South African consumer protection laws and regulations of the Direct Selling Association of South Africa (DSASA).
- Not engage in misleading advertising or make exaggerated income claims.
- Accurately represent ONEfourMe’s products and services in all marketing and promotional activities.
6. Income and Compensation
6.1 Associates may earn commissions and bonuses based on the Compensation Plan by referring new users and upgrading to the PRO account. Monthly earnings are processed at the cycle close on the 1st day of each month and cover activities for the previous monthly cycle. Once-off bonuses are credited when the qualifying payment is processed, not at the cycle close. The Double PRO Bonus does not depend on the sponsor’s status or PRO state.
6.2 PRO status. A PRO Associate’s status is determined by their wallet balance:
- ACTIVE: a wallet balance of R0.00 or more. The PRO tools are available. An ACTIVE Associate earns monthly income and counts towards the monthly income, Foundation Bonus and rank of the Associates above them.
- GRACE: a wallet balance below R0.00, down to and including −R99.00. GRACE is a window period: the PRO tools stay available, but a GRACE Associate does not earn monthly income (matrix income, Foundation Bonus or Leadership Bonus) for a cycle in which they are GRACE at the cycle close, and that income is not paid later. A GRACE Associate does not count towards anyone else’s matrix income, Foundation Bonus or Leadership Bonus, but does still count towards their sponsor’s rank.
- INACTIVE: a wallet balance below −R99.00. PRO is switched off and only the free Business Page remains. An INACTIVE Associate earns nothing and does not count towards anyone’s income or rank.
6.3 The order of the monthly cycle close. From the cycle close on 1 November 2026, at each cycle close the following steps are always processed in this order, and each step uses the result of the step before it:
- Status and rank are fixed. Each PRO Associate’s status is set from their wallet balance at the start of the cycle close, and their rank from their personally sponsored PRO Associates who are ACTIVE or GRACE at that moment. This status and rank apply to steps 2 and 3. A monthly statement of the cycle is kept for each Associate.
- Monthly income is paid to ACTIVE Associates. Matrix income for the closing cycle, including the Foundation Bonus, is paid to every PRO Associate who is ACTIVE after step 1. Only ACTIVE Associates are counted in the calculation.
- The Leadership Bonus is paid to ACTIVE Associates. It is paid to every PRO Associate who is ACTIVE and holds Rank 4 or higher after step 1, at the percentage for that rank, on the matrix income paid in step 2 to their personally sponsored ACTIVE PRO Associates.
- Status is recalculated from the wallet balance after steps 2 and 3.
- The PRO subscription is charged. The monthly PRO subscription fee in effect at the time is charged to every PRO Associate who is ACTIVE or GRACE after step 4.
- Status and rank are recalculated from the wallet balance after the subscription charge.
6.4 What the order means.
- To be paid for a cycle, an Associate’s wallet must be R0.00 or more at the start of the cycle close (00:00 on the 1st, South African time). Payments must be received and confirmed before then; EFT payments can take several days.
- An Associate who is GRACE at the start of the cycle close receives no monthly income for that cycle, and is still charged the subscription.
- An Associate who is INACTIVE at the start of the cycle close receives no monthly income and is not charged the subscription.
- Monthly income is paid before the subscription is charged, so it counts towards covering the subscription.
- Monthly statements for at least the last 6 cycles are available to the Associate on the platform.
- Keeping the wallet balance at R0.00 or more is the Associate’s responsibility.
6.5 Free Business Page; the Lifetime License is no longer sold. From 9 October 2026 every member has a Business Page free of charge, for life, including after the 3-day PRO trial ends without a purchase. The Lifetime License is no longer sold and the Lifetime License Activation (LLA) Referral Bonus is no longer paid. Members who bought a Lifetime License keep their Business Page. LLA Referral Bonuses credited before 9 October 2026 are not affected.
6.6 Sustainability of the compensation plan. To keep the compensation plan fair and sustainable for all members, ONEfourMe may set an overall limit on the total commissions and bonuses paid out in any cycle. If a limit applies in a cycle, all commissions and bonuses for that cycle may be adjusted proportionally so that every qualifying member is treated equally. ONEfourMe reviews the plan regularly and will give notice on the platform before any limit first takes effect.
6.7 PRO price and the current compensation plan. From 9 October 2026 PRO costs R99.00 a month. The fee is taken from the wallet when PRO is bought and at each cycle close, as set out in clause 6.3. The compensation plan in effect from the October 2026 cycle (paid at the cycle close on 1 November 2026) is published on the Compensation Plan page; the Double PRO Bonus is R50.00 per qualifying pair. Prices do not include VAT; if VAT becomes payable, it will be added and members will be notified on the platform first.
6.8 Reactivation offer, October 2026. A member who has been PRO before, and who receives at least R99.00 into their wallet (by payment or transfer) between 9 October 2026 and 31 October 2026 at 23:59 (South African time), has the negative wallet balance they had on 9 October 2026 written off once. R99.00 is then taken as their PRO fee and their PRO status is restored. Any remaining amount stays in their wallet.
7. Refunds and Cancellations
ONEfourMe offers a 30-day refund policy on the purchase of PRO account upgrades, and on Lifetime License purchases made before 9 October 2026. To cancel and request a refund, a written request must be submitted to hello@onefour.me within 30 days of purchase. Refunds will be processed within 14 business days.
8. Termination of Membership
We reserve the right to terminate your status as an Associate at any time for violations of these Terms and Conditions, unethical behavior, or non-compliance with legal obligations.
9. Limitation of Liability
ONEfourMe is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the fullest extent permitted by law.
10. Dispute Resolution
Any disputes or claims will first be subject to mediation. If mediation is unsuccessful, the dispute will be referred to arbitration in accordance with South African law.
11. Compliance with Laws
Both the company and its Associates agree to comply with all relevant South African laws, including but not limited to the Consumer Protection Act, the Protection of Personal Information Act (POPIA), and the regulations of the Direct Selling Association of South Africa (DSASA).
12. Amendments to Terms
ONEfourMe reserves the right to amend or modify these Terms and Conditions at any time. Continued use of our services will signify your acceptance of the updated terms.
13. Privacy and Data Protection
All personal data collected will be processed in accordance with the Protection of Personal Information Act (POPIA). We will not share your personal information with third parties without your consent, except where required by law.
14. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.
15. Contact Information
If you have any questions or need further assistance, please contact us at:
Email: hello@onefour.me